Returns & Refunds

We accept eligible returns within 7 days after delivery. To be eligible, an item must be:

• Unopened and unused
• In its original condition and original packaging
• Complete with all original tags, seals, and included materials

Email support@zardocardstcg.com within 7 days of delivery to request a return. Returns must receive prior approval from Zardo Cards before being shipped back. Returns sent without prior approval may not be accepted.

Customers are responsible for return shipping costs unless the item was received damaged, defective, or incorrect.

We do not accept returns or issue refunds because of a price difference after an order has been placed. If a product price changes after purchase, the order remains subject to the price paid when it was placed.

Please inspect your order as soon as it is delivered. If it arrives damaged, defective, or contains an incorrect item, contact us at support@zardocardstcg.com as soon as possible with:

• Your order number
• Clear photos of the product, packaging, and any visible damage

Zardo Cards accepts eligible exchanges within seven days of delivery, subject to our return and exchange conditions.

To protect our customers and maintain product authenticity, all returned merchandise undergoes a thorough inspection before an exchange is approved. We verify product identity, authenticity, condition, original packaging, factory seals, and consistency with the original order.

Products showing signs of unauthorized opening, tampering, alteration, substitution, or use may be refused for exchange, except where applicable consumer protection laws require otherwise.

Exchanges are completed only after the returned merchandise has been received, inspected, and approved by our team.

For an exchange, customers may return the original eligible item after receiving approval and place a new order for the replacement item.

Once an approved return is received and inspected, we will notify you whether it has been approved. If approved, the refund will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.

Customers are responsible for any applicable customs duties, import taxes, or other fees required by their local customs authorities.

If applicable customs fees are not paid and the package is returned to Zardo Cards, any applicable return shipping costs, customs charges, or handling fees may be deducted from the refund.

For return or refund questions, email support@zardocardstcg.com or visit our Contact page.

• Shipping Information
• Wholesale ordering